The parcel will be dispatched with free shipping to most countries in the world, except Iran, Sudan, Syria, North Korea, Cuba, Crimea, Venezuela, and the African region.

Order Processing Time: 

We take 1-3 business days to process your order. This includes verifying your payment, checking for product availability, and preparing your items for shipment.

Shipping Time:

After your order has been processed, it will be shipped out. The shipping time will depend on the shipping method you select during checkout and your location. Standard shipping times may vary, so please refer to the following shipping information for more details on estimated delivery times.

Shipping Method:

You can choose your preferred shipping method on the Order Information page during the checkout process. For most products, we will offer you a choice of two shipping methods on the order information page at checkout. Please note that if every item in your order has the Free Shipping sticker, you won't need to select shipping – We will automatically ship through the best method based on the order size and destination.

Customization:

For customized orders, please allow an additional 10-15 days for us to create your personalized item. Customization requires extra time and care to ensure your product meets your specifications.

Therefore, please be aware that the total time from placing your order to receiving your items will be the sum of the order processing time (1-3 business days) and the shipping time. For customized orders, you will also need to add the customization time of 10-15 days.

We appreciate your patience and understanding as we work to provide you with high-quality products and services. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

We provide a 60-day return and exchange policy starting from the delivery date, allowing you the option for either a replacement or a refund.

Tax and Duties Policy:

At Vanimy, we strive to provide transparent and comprehensive policies to ensure a smooth shopping experience for our customers. Please review the following information regarding taxes and duties:

1. Sales Tax:

Currently, we only collect sales tax on orders within the United States. During checkout, you will be able to view the applicable sales tax based on your shipping address.

2. International Duties and Taxes:

While most packages pass through customs without incurring any additional fees, some countries or regions may impose duties on international shipments. Please note that we do not assume responsibility for any fees or taxes that may be levied on parcels during transit.

As customs duties vary by destination country, we are unable to accurately reflect these charges in our prices. We recommend checking the specific duties and taxes for your destination country/region to avoid any unexpected costs.

We understand the importance of clarity and transparency in our policies, and we are committed to assisting you with any questions or concerns regarding taxes and duties. Should you require further assistance, please do not hesitate to contact our customer service team via service@vanimy.com.